Ask yourself when is enough, enough?

The children come home from school and Susan yells at the top of her voice “get off the carpet because I just had it cleaned!”. Sound familiar? Susan knows that having her carpet cleaned can leave her with feelings of happiness, cleanliness and pride in her home. It can also turn her into the raging monster that suffers from OCD trying to protect the freshly cleaned carpet from intruders that dare to walk across it. How very dare they!! She had waited all summer long for this moment, Read more

Communicating service needs, complicated?

“Not me, I did not know, someone else must have done that, I only used a little!”. Excuses without proper explanation or requests to gain understanding gets us nowhere. When confronted with a question or presented with a fact we often times deny the truth, hide and plead the 5th relishing in the old saying that “ignorance is bliss”. Wait, did someone say relish? Yes please! Read more

Sticky situation, floor problems solved!

Like most people when you have a problem you search for that one stop shop or that one quick fix that does everything, right? Yes! Because in our fast paced world we look for the most convenient solution to our needs so that we can stay on top of our game. After all time is money and money is valuable and we value our time!

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